Patrizia Licata

Laureata in Letteratura italiana, giornalista professionista, scrittrice. Da sempre sui temi della tecnologia e dell’innovazione, con le notizie e gli scenari Italiani e internazionali.

Articoli dell'autore



<img width="768" height="432" src="https://img.digital4.biz/wp-content/uploads/2020/04/Roberto-Industria-Alimentare-768x432.jpg" class="card-responsive-img fit-img" alt="Roberto Industria Alimentare" decoding="async" srcset="https://img.digital4.biz/wp-content/uploads/2020/04/Roberto-Industria-Alimentare-768x432.jpg 768w, https://img.digital4.biz/wp-content/uploads/2020/04/Roberto-Industria-Alimentare-156x88.jpg 156w, https://img.digital4.biz/wp-content/uploads/2020/04/Roberto-Industria-Alimentare-1280x720.jpg 1280w, https://img.digital4.biz/wp-content/uploads/2020/04/Roberto-Industria-Alimentare-640x360.jpg 640w, https://img.digital4.biz/wp-content/uploads/2020/04/Roberto-Industria-Alimentare-lq.jpg 30w, https://img.digital4.biz/wp-content/uploads/2020/04/Roberto-Industria-Alimentare.jpg 1920w" sizes="(max-width: 768px) 100vw, 768px" data-eio="l" />

Intervista
Roberto Industria Alimentare: Big data e Analytics per la digital transformation del magazzino
02 Apr 2020
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<img width="768" height="432" src="https://img.digital4.biz/wp-content/uploads/2020/03/formazione-in-azienda-768x432.jpg" class="card-responsive-img fit-img" alt="formazione in azienda" decoding="async" srcset="https://img.digital4.biz/wp-content/uploads/2020/03/formazione-in-azienda-768x432.jpg 768w, https://img.digital4.biz/wp-content/uploads/2020/03/formazione-in-azienda-156x88.jpg 156w, https://img.digital4.biz/wp-content/uploads/2020/03/formazione-in-azienda-1280x720.jpg 1280w, https://img.digital4.biz/wp-content/uploads/2020/03/formazione-in-azienda-640x360.jpg 640w, https://img.digital4.biz/wp-content/uploads/2020/03/formazione-in-azienda-lq.jpg 30w, https://img.digital4.biz/wp-content/uploads/2020/03/formazione-in-azienda.jpg 1920w" sizes="(max-width: 768px) 100vw, 768px" data-eio="l" />

Digital Learning
Formazione continua in azienda: il Coronavirus non può essere un ostacolo
26 Mar 2020
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<img width="768" height="432" src="https://img.digital4.biz/wp-content/uploads/2020/03/migliorare-la-relazione-con-il-cliente-768x432.jpg" class="card-responsive-img fit-img" alt="migliorare la relazione con il cliente" decoding="async" srcset="https://img.digital4.biz/wp-content/uploads/2020/03/migliorare-la-relazione-con-il-cliente-768x432.jpg 768w, https://img.digital4.biz/wp-content/uploads/2020/03/migliorare-la-relazione-con-il-cliente-156x88.jpg 156w, https://img.digital4.biz/wp-content/uploads/2020/03/migliorare-la-relazione-con-il-cliente-1280x720.jpg 1280w, https://img.digital4.biz/wp-content/uploads/2020/03/migliorare-la-relazione-con-il-cliente-640x360.jpg 640w, https://img.digital4.biz/wp-content/uploads/2020/03/migliorare-la-relazione-con-il-cliente-lq.jpg 30w, https://img.digital4.biz/wp-content/uploads/2020/03/migliorare-la-relazione-con-il-cliente.jpg 1920w" sizes="(max-width: 768px) 100vw, 768px" data-eio="l" />

CUSTOMER EXPERIENCE
Migliorare la relazione con il cliente: dal CRM all’Intelligenza artificiale
25 Mar 2020
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<img width="768" height="432" src="https://img.digital4.biz/wp-content/uploads/2020/03/coronavirus-supply-chain-768x432.jpg" class="card-responsive-img fit-img" alt="coronavirus supply chain" decoding="async" srcset="https://img.digital4.biz/wp-content/uploads/2020/03/coronavirus-supply-chain-768x432.jpg 768w, https://img.digital4.biz/wp-content/uploads/2020/03/coronavirus-supply-chain-156x88.jpg 156w, https://img.digital4.biz/wp-content/uploads/2020/03/coronavirus-supply-chain-1280x720.jpg 1280w, https://img.digital4.biz/wp-content/uploads/2020/03/coronavirus-supply-chain-640x360.jpg 640w, https://img.digital4.biz/wp-content/uploads/2020/03/coronavirus-supply-chain-lq.jpg 30w, https://img.digital4.biz/wp-content/uploads/2020/03/coronavirus-supply-chain.jpg 1920w" sizes="(max-width: 768px) 100vw, 768px" data-eio="l" />

Ricerche e studi
Coronavirus, per la Supply Chain sfide e opportunità: la svolta è nelle strategie digitali
13 Mar 2020
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<img width="768" height="432" src="https://img.digital4.biz/wp-content/uploads/2020/02/BPO-768x432.jpg" class="card-responsive-img fit-img" alt="BPO" decoding="async" srcset="https://img.digital4.biz/wp-content/uploads/2020/02/BPO-768x432.jpg 768w, https://img.digital4.biz/wp-content/uploads/2020/02/BPO-156x88.jpg 156w, https://img.digital4.biz/wp-content/uploads/2020/02/BPO-1280x720.jpg 1280w, https://img.digital4.biz/wp-content/uploads/2020/02/BPO-640x360.jpg 640w, https://img.digital4.biz/wp-content/uploads/2020/02/BPO-lq.jpg 30w, https://img.digital4.biz/wp-content/uploads/2020/02/BPO.jpg 1920w" sizes="(max-width: 768px) 100vw, 768px" data-eio="l" />

Customer care
Il BPO nell’era digitale: da contact center a generatore di valore con lo “human touch”
18 Feb 2020
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<img width="768" height="432" src="https://img.digital4.biz/wp-content/uploads/2020/02/customer-management-768x432.jpg" class="card-responsive-img fit-img" alt="customer management" decoding="async" srcset="https://img.digital4.biz/wp-content/uploads/2020/02/customer-management-768x432.jpg 768w, https://img.digital4.biz/wp-content/uploads/2020/02/customer-management-156x88.jpg 156w, https://img.digital4.biz/wp-content/uploads/2020/02/customer-management-1280x720.jpg 1280w, https://img.digital4.biz/wp-content/uploads/2020/02/customer-management-640x360.jpg 640w, https://img.digital4.biz/wp-content/uploads/2020/02/customer-management-lq.jpg 30w, https://img.digital4.biz/wp-content/uploads/2020/02/customer-management.jpg 1920w" sizes="(max-width: 768px) 100vw, 768px" data-eio="l" />

Gestione clienti
Customer Management, il futuro è l’Augmented Humanity: la persona al centro dell’ecosistema digitale
17 Feb 2020
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<img width="768" height="432" src="https://img.digital4.biz/wp-content/uploads/2020/02/workplace-tecnologie-mobile-768x432.jpg" class="card-responsive-img fit-img" alt="workplace tecnologie mobile" decoding="async" srcset="https://img.digital4.biz/wp-content/uploads/2020/02/workplace-tecnologie-mobile-768x432.jpg 768w, https://img.digital4.biz/wp-content/uploads/2020/02/workplace-tecnologie-mobile-156x88.jpg 156w, https://img.digital4.biz/wp-content/uploads/2020/02/workplace-tecnologie-mobile-1280x720.jpg 1280w, https://img.digital4.biz/wp-content/uploads/2020/02/workplace-tecnologie-mobile-640x360.jpg 640w, https://img.digital4.biz/wp-content/uploads/2020/02/workplace-tecnologie-mobile-lq.jpg 30w, https://img.digital4.biz/wp-content/uploads/2020/02/workplace-tecnologie-mobile.jpg 1920w" sizes="(max-width: 768px) 100vw, 768px" data-eio="l" />

Il lavoro che cambia
Il Workplace e l'impatto (reale) delle tecnologie mobile
17 Feb 2020
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<img width="768" height="432" src="https://img.digital4.biz/wp-content/uploads/2018/12/Hybrid-Cloud-768x432.jpg" class="card-responsive-img fit-img" alt="migrare al Cloud" decoding="async" srcset="https://img.digital4.biz/wp-content/uploads/2018/12/Hybrid-Cloud-768x432.jpg 768w, https://img.digital4.biz/wp-content/uploads/2018/12/Hybrid-Cloud-156x88.jpg 156w, https://img.digital4.biz/wp-content/uploads/2018/12/Hybrid-Cloud-1280x720.jpg 1280w, https://img.digital4.biz/wp-content/uploads/2018/12/Hybrid-Cloud-640x360.jpg 640w, https://img.digital4.biz/wp-content/uploads/2018/12/Hybrid-Cloud-lq.jpg 30w, https://img.digital4.biz/wp-content/uploads/2018/12/Hybrid-Cloud.jpg 1920w" sizes="(max-width: 768px) 100vw, 768px" data-eio="l" />

success story
ERP & Digital Transformation: come migrare al cloud in modo semplice dando una spinta all’innovazione in azienda
12 Feb 2020
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<img width="768" height="432" src="https://img.digital4.biz/wp-content/uploads/2020/02/Netmind-768x432.jpg" class="card-responsive-img fit-img" alt="Netmind" decoding="async" srcset="https://img.digital4.biz/wp-content/uploads/2020/02/Netmind-768x432.jpg 768w, https://img.digital4.biz/wp-content/uploads/2020/02/Netmind-156x88.jpg 156w, https://img.digital4.biz/wp-content/uploads/2020/02/Netmind-1280x720.jpg 1280w, https://img.digital4.biz/wp-content/uploads/2020/02/Netmind-640x360.jpg 640w, https://img.digital4.biz/wp-content/uploads/2020/02/Netmind-lq.jpg 30w, https://img.digital4.biz/wp-content/uploads/2020/02/Netmind.jpg 1920w" sizes="(max-width: 768px) 100vw, 768px" data-eio="l" />

Intervista
I dieci anni di Netmind: innovazione e competenze gli ingredienti del successo per il system integrator modenese
12 Feb 2020
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<img width="768" height="432" src="https://img.digital4.biz/wp-content/uploads/2020/02/Spend-Management-768x432.jpg" class="card-responsive-img fit-img" alt="Spend Management" decoding="async" srcset="https://img.digital4.biz/wp-content/uploads/2020/02/Spend-Management-768x432.jpg 768w, https://img.digital4.biz/wp-content/uploads/2020/02/Spend-Management-156x88.jpg 156w, https://img.digital4.biz/wp-content/uploads/2020/02/Spend-Management-1280x720.jpg 1280w, https://img.digital4.biz/wp-content/uploads/2020/02/Spend-Management-640x360.jpg 640w, https://img.digital4.biz/wp-content/uploads/2020/02/Spend-Management-lq.jpg 30w, https://img.digital4.biz/wp-content/uploads/2020/02/Spend-Management.jpg 1920w" sizes="(max-width: 768px) 100vw, 768px" data-eio="l" />

Ricerche e studi
Spend management, per il 90% dei responsabili c’è margine per renderlo più efficiente. È l'ora dell'approccio intelligente
10 Feb 2020
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<img width="768" height="432" src="https://img.digital4.biz/wp-content/uploads/2020/02/DXC-Talenti-768x432.jpg" class="card-responsive-img fit-img" alt="DXC Talenti" decoding="async" srcset="https://img.digital4.biz/wp-content/uploads/2020/02/DXC-Talenti-768x432.jpg 768w, https://img.digital4.biz/wp-content/uploads/2020/02/DXC-Talenti-156x88.jpg 156w, https://img.digital4.biz/wp-content/uploads/2020/02/DXC-Talenti-1280x720.jpg 1280w, https://img.digital4.biz/wp-content/uploads/2020/02/DXC-Talenti-640x360.jpg 640w, https://img.digital4.biz/wp-content/uploads/2020/02/DXC-Talenti-lq.jpg 30w, https://img.digital4.biz/wp-content/uploads/2020/02/DXC-Talenti.jpg 1920w" sizes="(max-width: 768px) 100vw, 768px" data-eio="l" />

Intervista
DXC, Sergio Cereda: «Missione customer-centrica grazie a nuovi talenti e upskilling»
07 Feb 2020
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<img width="768" height="432" src="https://img.digital4.biz/wp-content/uploads/2020/02/supply-chain-digital-transformation-768x432.jpg" class="card-responsive-img fit-img" alt="supply chain digital transformation" decoding="async" srcset="https://img.digital4.biz/wp-content/uploads/2020/02/supply-chain-digital-transformation-768x432.jpg 768w, https://img.digital4.biz/wp-content/uploads/2020/02/supply-chain-digital-transformation-156x88.jpg 156w, https://img.digital4.biz/wp-content/uploads/2020/02/supply-chain-digital-transformation-1280x720.jpg 1280w, https://img.digital4.biz/wp-content/uploads/2020/02/supply-chain-digital-transformation-640x360.jpg 640w, https://img.digital4.biz/wp-content/uploads/2020/02/supply-chain-digital-transformation-lq.jpg 30w, https://img.digital4.biz/wp-content/uploads/2020/02/supply-chain-digital-transformation.jpg 1920w" sizes="(max-width: 768px) 100vw, 768px" data-eio="l" />

Guide e How-to
Supply Chain Digital Transformation: la centralità del "fattore umano"
06 Feb 2020
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