Cristina Mazzani

Articoli dell'autore



<img width="768" height="432" src="https://img.digital4.biz/wp-content/uploads/2021/09/Contact-Center-del-futuro-768x432.jpg" class="card-responsive-img fit-img" alt="Contact Center del futuro concept" decoding="async" srcset="https://img.digital4.biz/wp-content/uploads/2021/09/Contact-Center-del-futuro-768x432.jpg 768w, https://img.digital4.biz/wp-content/uploads/2021/09/Contact-Center-del-futuro-156x88.jpg 156w, https://img.digital4.biz/wp-content/uploads/2021/09/Contact-Center-del-futuro-1280x720.jpg 1280w, https://img.digital4.biz/wp-content/uploads/2021/09/Contact-Center-del-futuro-640x360.jpg 640w, https://img.digital4.biz/wp-content/uploads/2021/09/Contact-Center-del-futuro-lq.jpg 30w, https://img.digital4.biz/wp-content/uploads/2021/09/Contact-Center-del-futuro.jpg 1920w" sizes="(max-width: 768px) 100vw, 768px" data-eio="l" />

Sponsored Story
Il futuro del Contact Center secondo IFM Infomaster
10 Set 2021
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<img width="768" height="432" src="https://img.digital4.biz/wp-content/uploads/2021/06/oleodotti-eni-768x432.jpg" class="card-responsive-img fit-img" alt="eni, immagine specchiata di un operaio che si avventura in un oleodotto" decoding="async" srcset="https://img.digital4.biz/wp-content/uploads/2021/06/oleodotti-eni-768x432.jpg 768w, https://img.digital4.biz/wp-content/uploads/2021/06/oleodotti-eni-156x88.jpg 156w, https://img.digital4.biz/wp-content/uploads/2021/06/oleodotti-eni-1280x720.jpg 1280w, https://img.digital4.biz/wp-content/uploads/2021/06/oleodotti-eni-1920x1080.jpg 1920w, https://img.digital4.biz/wp-content/uploads/2021/06/oleodotti-eni-640x360.jpg 640w, https://img.digital4.biz/wp-content/uploads/2021/06/oleodotti-eni-lq.jpg 30w, https://img.digital4.biz/wp-content/uploads/2021/06/oleodotti-eni.jpg 1921w" sizes="(max-width: 768px) 100vw, 768px" data-eio="l" />

Success Story
Tenere monitorati gli asset critici e gestire le emergenze: Eni punta sulla piattaforma SMIA, che integra Teams
15 Giu 2021
di Cristina Mazzani
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<img width="768" height="432" src="https://img.digital4.biz/wp-content/uploads/2021/05/Gruppo-Sesa-IFM-768x432.jpg" class="card-responsive-img fit-img" alt="Gruppo Sesa IFM acquisizione" decoding="async" srcset="https://img.digital4.biz/wp-content/uploads/2021/05/Gruppo-Sesa-IFM-768x432.jpg 768w, https://img.digital4.biz/wp-content/uploads/2021/05/Gruppo-Sesa-IFM-156x88.jpg 156w, https://img.digital4.biz/wp-content/uploads/2021/05/Gruppo-Sesa-IFM-1280x720.jpg 1280w, https://img.digital4.biz/wp-content/uploads/2021/05/Gruppo-Sesa-IFM-640x360.jpg 640w, https://img.digital4.biz/wp-content/uploads/2021/05/Gruppo-Sesa-IFM-lq.jpg 30w, https://img.digital4.biz/wp-content/uploads/2021/05/Gruppo-Sesa-IFM.jpg 1920w" sizes="(max-width: 768px) 100vw, 768px" data-eio="l" />

Acquisizioni
Gruppo Sesa acquisisce IFM Infomaster: tutti i dettagli sull’operazione
24 Mag 2021
di Cristina Mazzani
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<img width="768" height="432" src="https://img.digital4.biz/wp-content/uploads/2021/04/AWDoc-768x432.jpg" class="card-responsive-img fit-img" alt="AWDoc, concept di gestione documentale" decoding="async" srcset="https://img.digital4.biz/wp-content/uploads/2021/04/AWDoc-768x432.jpg 768w, https://img.digital4.biz/wp-content/uploads/2021/04/AWDoc-156x88.jpg 156w, https://img.digital4.biz/wp-content/uploads/2021/04/AWDoc-1280x720.jpg 1280w, https://img.digital4.biz/wp-content/uploads/2021/04/AWDoc-640x360.jpg 640w, https://img.digital4.biz/wp-content/uploads/2021/04/AWDoc-lq.jpg 30w, https://img.digital4.biz/wp-content/uploads/2021/04/AWDoc.jpg 1920w" sizes="(max-width: 768px) 100vw, 768px" data-eio="l" />

Sponsored Story
AWDoc, l’App per gestire in sicurezza e semplicità i documenti aziendali
19 Apr 2021
di Cristina Mazzani
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<img width="768" height="432" src="https://img.digital4.biz/wp-content/uploads/2021/02/data-visualization-768x432.jpg" class="card-responsive-img fit-img" alt="esempio di data visualization" decoding="async" srcset="https://img.digital4.biz/wp-content/uploads/2021/02/data-visualization-768x432.jpg 768w, https://img.digital4.biz/wp-content/uploads/2021/02/data-visualization-156x88.jpg 156w, https://img.digital4.biz/wp-content/uploads/2021/02/data-visualization-1280x720.jpg 1280w, https://img.digital4.biz/wp-content/uploads/2021/02/data-visualization-640x360.jpg 640w, https://img.digital4.biz/wp-content/uploads/2021/02/data-visualization-lq.jpg 30w, https://img.digital4.biz/wp-content/uploads/2021/02/data-visualization.jpg 1920w" sizes="(max-width: 768px) 100vw, 768px" data-eio="l" />

Sponsored Story
Business analysis, perché la data visualization è utile ai manager
04 Feb 2021
di Cristina Mazzani
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<img width="768" height="432" src="https://img.digital4.biz/wp-content/uploads/2020/07/Business-Process-Outsourcer-768x432.jpg" class="card-responsive-img fit-img" alt="Business Process Outsourcer concept" decoding="async" srcset="https://img.digital4.biz/wp-content/uploads/2020/07/Business-Process-Outsourcer-768x432.jpg 768w, https://img.digital4.biz/wp-content/uploads/2020/07/Business-Process-Outsourcer-156x88.jpg 156w, https://img.digital4.biz/wp-content/uploads/2020/07/Business-Process-Outsourcer-1280x720.jpg 1280w, https://img.digital4.biz/wp-content/uploads/2020/07/Business-Process-Outsourcer-640x360.jpg 640w, https://img.digital4.biz/wp-content/uploads/2020/07/Business-Process-Outsourcer-lq.jpg 30w, https://img.digital4.biz/wp-content/uploads/2020/07/Business-Process-Outsourcer.jpg 1920w" sizes="(max-width: 768px) 100vw, 768px" data-eio="l" />

Sponsored Story
Pay per use: il significato di questa opportunità per un contact center
02 Lug 2020
di Cristina Mazzani
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<img width="768" height="432" src="https://img.digital4.biz/wp-content/uploads/2020/04/The-Information-Lab-768x432.jpg" class="card-responsive-img fit-img" alt="The Information Lab" decoding="async" srcset="https://img.digital4.biz/wp-content/uploads/2020/04/The-Information-Lab-768x432.jpg 768w, https://img.digital4.biz/wp-content/uploads/2020/04/The-Information-Lab-156x88.jpg 156w, https://img.digital4.biz/wp-content/uploads/2020/04/The-Information-Lab-1280x720.jpg 1280w, https://img.digital4.biz/wp-content/uploads/2020/04/The-Information-Lab-640x360.jpg 640w, https://img.digital4.biz/wp-content/uploads/2020/04/The-Information-Lab-lq.jpg 30w, https://img.digital4.biz/wp-content/uploads/2020/04/The-Information-Lab.jpg 1920w" sizes="(max-width: 768px) 100vw, 768px" data-eio="l" />

Strategie digitali
The Information Lab: "Sviluppare una strategia di gestione dei cambiamenti con la big data analysis"
14 Apr 2020
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<img width="960" height="540" src="https://img.digital4.biz/wp-content/uploads/2020/01/Costa-Crociere-NIM.jpg" class="responsive-img" alt="Costa Crociere NIM" style="display: block;" decoding="async" srcset="https://img.digital4.biz/wp-content/uploads/2020/01/Costa-Crociere-NIM.jpg 960w, https://img.digital4.biz/wp-content/uploads/2020/01/Costa-Crociere-NIM-156x88.jpg 156w, https://img.digital4.biz/wp-content/uploads/2020/01/Costa-Crociere-NIM-768x432.jpg 768w, https://img.digital4.biz/wp-content/uploads/2020/01/Costa-Crociere-NIM-640x360.jpg 640w, https://img.digital4.biz/wp-content/uploads/2020/01/Costa-Crociere-NIM-lq.jpg 30w" sizes="(max-width: 960px) 100vw, 960px" data-eio="l" />					
Videointervista
ACS: la tecnologia IFM personalizzata per il Gruppo Carnival - Costa Crociere10 Mar 2020
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<img width="768" height="432" src="https://img.digital4.biz/wp-content/uploads/2020/02/siav-768x432.jpg" class="card-responsive-img fit-img" alt="siav" decoding="async" srcset="https://img.digital4.biz/wp-content/uploads/2020/02/siav-768x432.jpg 768w, https://img.digital4.biz/wp-content/uploads/2020/02/siav-156x88.jpg 156w, https://img.digital4.biz/wp-content/uploads/2020/02/siav-1280x720.jpg 1280w, https://img.digital4.biz/wp-content/uploads/2020/02/siav-640x360.jpg 640w, https://img.digital4.biz/wp-content/uploads/2020/02/siav-lq.jpg 30w, https://img.digital4.biz/wp-content/uploads/2020/02/siav.jpg 1920w" sizes="(max-width: 768px) 100vw, 768px" data-eio="l" />

Sponsored Content
Flussi documentali nella logistica, SIAV: «Ottimizzare i processi nel rispetto delle norme»
06 Feb 2020
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<img width="768" height="432" src="https://img.digital4.biz/wp-content/uploads/2019/12/IFM-768x432.jpg" class="card-responsive-img fit-img" alt="IFM" decoding="async" srcset="https://img.digital4.biz/wp-content/uploads/2019/12/IFM-768x432.jpg 768w, https://img.digital4.biz/wp-content/uploads/2019/12/IFM-156x88.jpg 156w, https://img.digital4.biz/wp-content/uploads/2019/12/IFM-640x360.jpg 640w, https://img.digital4.biz/wp-content/uploads/2019/12/IFM-lq.jpg 30w, https://img.digital4.biz/wp-content/uploads/2019/12/IFM.jpg 960w" sizes="(max-width: 768px) 100vw, 768px" data-eio="l" />

Customer Management
IFM: Contact Center e Customer Experience omnicanale, binomio perfetto
19 Dic 2019
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