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Leggi l'articolo Sisal, AI e omnicanalità: il Customer Care diventa il vero motore che guida l'esperienza clienti

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Sisal, AI e omnicanalità: il Customer Care diventa il vero motore che guida l'esperienza clienti

27 Giu 2025

di Redazione Digital4

<img width="768" height="432" src="https://img.digital4.biz/wp-content/uploads/2025/04/09144405/Customer-Centric-Marketing-768x432.jpg" class="card-responsive-img fit-img" alt="Leggi l&#039;articolo Customer-Centric Marketing: come evolvono i brand nell&#039;era della sostenibilità e della personalizzazione della CX" decoding="async" srcset="https://img.digital4.biz/wp-content/uploads/2025/04/09144405/Customer-Centric-Marketing-768x432.jpg 768w, https://img.digital4.biz/wp-content/uploads/2025/04/09144405/Customer-Centric-Marketing-1280x720.jpg 1280w, https://img.digital4.biz/wp-content/uploads/2025/04/09144405/Customer-Centric-Marketing-1920x1080.jpg 1920w, https://img.digital4.biz/wp-content/uploads/2025/04/09144405/Customer-Centric-Marketing-156x88.jpg 156w, https://img.digital4.biz/wp-content/uploads/2025/04/09144405/Customer-Centric-Marketing-1536x864.jpg 1536w, https://img.digital4.biz/wp-content/uploads/2025/04/09144405/Customer-Centric-Marketing-2048x1152.jpg 2048w, https://img.digital4.biz/wp-content/uploads/2025/04/09144405/Customer-Centric-Marketing-640x360.jpg 640w, https://img.digital4.biz/wp-content/uploads/2025/04/09144405/Customer-Centric-Marketing-1024x576.jpg 1024w, https://img.digital4.biz/wp-content/uploads/2025/04/09144405/Customer-Centric-Marketing.jpg 30w" sizes="(max-width: 768px) 100vw, 768px" data-eio="l" />

TREND
Customer-Centric Marketing: come evolvono i brand nell'era della sostenibilità e della personalizzazione della CX
10 Apr 2025
di Sofia Ferrante
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<img width="768" height="432" src="https://img.digital4.biz/wp-content/uploads/2025/02/27092808/shutterstock_2126386460-768x432.jpg" class="card-responsive-img fit-img" alt="Leggi l&#039;articolo AI, engagement e personalizzazione: il futuro del Customer Management" decoding="async" srcset="https://img.digital4.biz/wp-content/uploads/2025/02/27092808/shutterstock_2126386460-768x432.jpg 768w, https://img.digital4.biz/wp-content/uploads/2025/02/27092808/shutterstock_2126386460-1280x720.jpg 1280w, https://img.digital4.biz/wp-content/uploads/2025/02/27092808/shutterstock_2126386460-1920x1080.jpg 1920w, https://img.digital4.biz/wp-content/uploads/2025/02/27092808/shutterstock_2126386460-156x88.jpg 156w, https://img.digital4.biz/wp-content/uploads/2025/02/27092808/shutterstock_2126386460-1536x864.jpg 1536w, https://img.digital4.biz/wp-content/uploads/2025/02/27092808/shutterstock_2126386460-2048x1152.jpg 2048w, https://img.digital4.biz/wp-content/uploads/2025/02/27092808/shutterstock_2126386460-640x360.jpg 640w, https://img.digital4.biz/wp-content/uploads/2025/02/27092808/shutterstock_2126386460-1024x576.jpg 1024w, https://img.digital4.biz/wp-content/uploads/2025/02/27092808/shutterstock_2126386460.jpg 30w" sizes="(max-width: 768px) 100vw, 768px" data-eio="l" />

ARTIFICIAL INTELLIGENCE
AI, engagement e personalizzazione: il futuro del Customer Management
24 Feb 2025
di Federico Parravicini
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<img width="768" height="432" src="https://img.digital4.biz/wp-content/uploads/2025/02/24125740/PXL_20250221_093600031-768x432.jpg" class="card-responsive-img fit-img" alt="Leggi l&#039;articolo L’evoluzione del customer service: dall’efficienza alla qualità dell’esperienza" decoding="async" srcset="https://img.digital4.biz/wp-content/uploads/2025/02/24125740/PXL_20250221_093600031-768x432.jpg 768w, https://img.digital4.biz/wp-content/uploads/2025/02/24125740/PXL_20250221_093600031-1280x720.jpg 1280w, https://img.digital4.biz/wp-content/uploads/2025/02/24125740/PXL_20250221_093600031-156x88.jpg 156w, https://img.digital4.biz/wp-content/uploads/2025/02/24125740/PXL_20250221_093600031-1536x864.jpg 1536w, https://img.digital4.biz/wp-content/uploads/2025/02/24125740/PXL_20250221_093600031-640x360.jpg 640w, https://img.digital4.biz/wp-content/uploads/2025/02/24125740/PXL_20250221_093600031-1024x576.jpg 1024w, https://img.digital4.biz/wp-content/uploads/2025/02/24125740/PXL_20250221_093600031.jpg 30w, https://img.digital4.biz/wp-content/uploads/2025/02/24125740/PXL_20250221_093600031.jpg 1921w" sizes="(max-width: 768px) 100vw, 768px" data-eio="l" />

convegno osservatori
L’evoluzione del customer service: dall’efficienza alla qualità dell’esperienza
24 Feb 2025
di Federico Parravicini
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<img width="768" height="432" src="https://img.digital4.biz/wp-content/uploads/2025/02/24123810/PXL_20250221_095303430-768x432.jpg" class="card-responsive-img fit-img" alt="Leggi l&#039;articolo AI Generativa a supporto degli operatori: un nuovo paradigma nel customer service" decoding="async" srcset="https://img.digital4.biz/wp-content/uploads/2025/02/24123810/PXL_20250221_095303430-768x432.jpg 768w, https://img.digital4.biz/wp-content/uploads/2025/02/24123810/PXL_20250221_095303430-1280x720.jpg 1280w, https://img.digital4.biz/wp-content/uploads/2025/02/24123810/PXL_20250221_095303430-156x88.jpg 156w, https://img.digital4.biz/wp-content/uploads/2025/02/24123810/PXL_20250221_095303430-1536x864.jpg 1536w, https://img.digital4.biz/wp-content/uploads/2025/02/24123810/PXL_20250221_095303430-640x360.jpg 640w, https://img.digital4.biz/wp-content/uploads/2025/02/24123810/PXL_20250221_095303430-1024x576.jpg 1024w, https://img.digital4.biz/wp-content/uploads/2025/02/24123810/PXL_20250221_095303430.jpg 30w, https://img.digital4.biz/wp-content/uploads/2025/02/24123810/PXL_20250221_095303430.jpg 1921w" sizes="(max-width: 768px) 100vw, 768px" data-eio="l" />

convegno osservatori
AI Generativa a supporto degli operatori: un nuovo paradigma nel customer service
24 Feb 2025
di Federico Parravicini
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<img width="768" height="432" src="https://img.digital4.biz/wp-content/uploads/2025/02/24130235/shutterstock_2364263195-768x432.jpg" class="card-responsive-img fit-img" alt="Leggi l&#039;articolo Generative AI e Customer Service: le applicazioni chiave per le aziende" decoding="async" srcset="https://img.digital4.biz/wp-content/uploads/2025/02/24130235/shutterstock_2364263195-768x432.jpg 768w, https://img.digital4.biz/wp-content/uploads/2025/02/24130235/shutterstock_2364263195-1280x720.jpg 1280w, https://img.digital4.biz/wp-content/uploads/2025/02/24130235/shutterstock_2364263195-1920x1080.jpg 1920w, https://img.digital4.biz/wp-content/uploads/2025/02/24130235/shutterstock_2364263195-156x88.jpg 156w, https://img.digital4.biz/wp-content/uploads/2025/02/24130235/shutterstock_2364263195-1536x864.jpg 1536w, https://img.digital4.biz/wp-content/uploads/2025/02/24130235/shutterstock_2364263195-2048x1152.jpg 2048w, https://img.digital4.biz/wp-content/uploads/2025/02/24130235/shutterstock_2364263195-640x360.jpg 640w, https://img.digital4.biz/wp-content/uploads/2025/02/24130235/shutterstock_2364263195-1024x576.jpg 1024w, https://img.digital4.biz/wp-content/uploads/2025/02/24130235/shutterstock_2364263195.jpg 30w" sizes="(max-width: 768px) 100vw, 768px" data-eio="l" />

ARTIFICIAL INTELLIGENCE
Generative AI e Customer Service: le applicazioni chiave per le aziende
24 Feb 2025
di Federico Parravicini
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<img width="768" height="432" src="https://img.digital4.biz/wp-content/uploads/2025/01/10164922/shutterstock_2358312741-768x432.jpg" class="card-responsive-img fit-img" alt="Leggi l&#039;articolo Contact Center, come migliorare il servizio al cliente integrando l’AI nei workflow" decoding="async" srcset="https://img.digital4.biz/wp-content/uploads/2025/01/10164922/shutterstock_2358312741-768x432.jpg 768w, https://img.digital4.biz/wp-content/uploads/2025/01/10164922/shutterstock_2358312741-1280x720.jpg 1280w, https://img.digital4.biz/wp-content/uploads/2025/01/10164922/shutterstock_2358312741-1920x1080.jpg 1920w, https://img.digital4.biz/wp-content/uploads/2025/01/10164922/shutterstock_2358312741-156x88.jpg 156w, https://img.digital4.biz/wp-content/uploads/2025/01/10164922/shutterstock_2358312741-1536x864.jpg 1536w, https://img.digital4.biz/wp-content/uploads/2025/01/10164922/shutterstock_2358312741-2048x1152.jpg 2048w, https://img.digital4.biz/wp-content/uploads/2025/01/10164922/shutterstock_2358312741-640x360.jpg 640w, https://img.digital4.biz/wp-content/uploads/2025/01/10164922/shutterstock_2358312741-1024x576.jpg 1024w, https://img.digital4.biz/wp-content/uploads/2025/01/10164922/shutterstock_2358312741-scaled-lq.jpg 30w" sizes="(max-width: 768px) 100vw, 768px" data-eio="l" />

SPONSORED STORY
Contact Center, come migliorare il servizio al cliente integrando l’AI nei workflow
14 Gen 2025
di Emanuele Villa
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Success Story
Salvagnini innova il servizio di assistenza da remoto offrendo supporto tecnico in realtà aumentata
20 Nov 2024
di Redazione Digital4 
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<img width="768" height="432" src="https://img.digital4.biz/wp-content/uploads/2022/03/Contract-Logistics-768x432.jpg" class="card-responsive-img fit-img" alt="Leggi l&#039;articolo Contract Logistics, i trend che cambieranno lo scenario dei servizi di distribuzione e stoccaggio in conto terzi" decoding="async" srcset="https://img.digital4.biz/wp-content/uploads/2022/03/Contract-Logistics-768x432.jpg 768w, https://img.digital4.biz/wp-content/uploads/2022/03/Contract-Logistics-1280x720.jpg 1280w, https://img.digital4.biz/wp-content/uploads/2022/03/Contract-Logistics.jpg 1920w, https://img.digital4.biz/wp-content/uploads/2022/03/Contract-Logistics-156x88.jpg 156w, https://img.digital4.biz/wp-content/uploads/2022/03/Contract-Logistics-1536x864.jpg 1536w, https://img.digital4.biz/wp-content/uploads/2022/03/Contract-Logistics-640x360.jpg 640w, https://img.digital4.biz/wp-content/uploads/2022/03/Contract-Logistics-lq.jpg 30w" sizes="(max-width: 768px) 100vw, 768px" data-eio="l" />

GUIDE E HOW-TO
Contract Logistics, i trend che cambieranno lo scenario dei servizi di distribuzione e stoccaggio in conto terzi
05 Ago 2024
di Domenico Aliperto
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