customer care

Articoli su customer care

Marketing

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Success Story
Un Software per l'Experience Management  per ascoltare i cittadini e migliorare l'esperienza e i servizi offerti
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14 Apr 2023
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Mobile e Social

GUIDE E HOW-TO
Customer Care: come cambia la relazione azienda-cliente nell'era delle esperienze omnichannel
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27 Feb 2023
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Executive

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Strategie
La “nuova” IFM Infomaster rafforza la presenza sul mercato grazie alle sinergie con Base Digitale Platform
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10 Feb 2023
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Executive

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Sponsored Story
Printing, per l'assistenza tecnica inizia l'era del Remote by default
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26 Gen 2023
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Marketing

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Sponsored Story
Customer Care a distanza, quando l'innovazione nel servizio al cliente fa la differenza​
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21 Dic 2022
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Executive

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Videointervista
Salmoiraghi & Viganò, il bot su WhatsApp fa il pieno di “like”
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22 Nov 2022
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Big Data e Analytics

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Intelligenza artificiale
Bot, assistenti personali e chatbot: il customer service nell'era dell’AI
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03 Ago 2022
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Executive

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Sponsored Story
Con Covisian il customer care approda nel metaverso
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07 Lug 2022
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Marketing

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Trend
Contact Center 2022, l'innovazione che migliora l'esperienza cliente
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05 Lug 2022
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Marketing

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Customer Care
La nuova comunicazione con i clienti: l’importanza delle app conversazionali per fornire migliori CX
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01 Lug 2022
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Marketing

Sponsored Story
Covisian: 25 anni di customer care, dal centralino tradizionale al metaverso
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05 Apr 2022
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Marketing

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Success Story
Il customer service di Engie evolve grazie al voicebot. Aumentano anche le opportunità di business
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16 Mar 2022
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