IFM - Infomaster

Articoli su IFM - Infomaster

Marketing

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Trend
Come migliorare e innovare la relazione con i clienti con WhatsApp business
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07 Set 2023
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Executive

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Strategie
La “nuova” IFM Infomaster rafforza la presenza sul mercato grazie alle sinergie con Base Digitale Platform
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10 Feb 2023
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Marketing

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Sponsored Story
Contact center e intelligenza artificiale: la sentiment analysis per un servizio d’eccellenza
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30 Set 2022
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Marketing

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Trend
Contact Center 2022, l'innovazione che migliora l'esperienza cliente
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05 Lug 2022
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Executive

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Sponsored Story
Il futuro del Contact Center secondo IFM Infomaster
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10 Set 2021
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Executive

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Success Story
Tenere monitorati gli asset critici e gestire le emergenze: Eni punta sulla piattaforma SMIA, che integra Teams
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15 Giu 2021
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Executive

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Acquisizioni
Gruppo Sesa acquisisce IFM Infomaster: tutti i dettagli sull’operazione
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24 Mag 2021
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Marketing

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Customer experience
Dal telefono alla chatbot: i canali preferiti dai clienti per comunicare con le aziende
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14 Set 2020
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Marketing

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Sponsored Story
Pay per use: il significato di questa opportunità per un contact center
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02 Lug 2020
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Digital Transformation

Videointervista
ACS: la tecnologia IFM personalizzata per il Gruppo Carnival - Costa Crociere
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10 Mar 2020
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