customer journey

customer experience

Intelligenza Artificiale: 5 step per costruire una CX integrata e scalabile

02 Ott 2025

<img width="768" height="432" src="https://img.digital4.biz/wp-content/uploads/2025/07/14165523/AI-nella-ristorazione-768x432.jpg" class="card-responsive-img fit-img" alt="AI nella ristorazione" decoding="async" srcset="https://img.digital4.biz/wp-content/uploads/2025/07/14165523/AI-nella-ristorazione-768x432.jpg 768w, https://img.digital4.biz/wp-content/uploads/2025/07/14165523/AI-nella-ristorazione-1280x720.jpg 1280w, https://img.digital4.biz/wp-content/uploads/2025/07/14165523/AI-nella-ristorazione-1920x1080.jpg 1920w, https://img.digital4.biz/wp-content/uploads/2025/07/14165523/AI-nella-ristorazione-156x88.jpg 156w, https://img.digital4.biz/wp-content/uploads/2025/07/14165523/AI-nella-ristorazione-1536x864.jpg 1536w, https://img.digital4.biz/wp-content/uploads/2025/07/14165523/AI-nella-ristorazione-2048x1152.jpg 2048w, https://img.digital4.biz/wp-content/uploads/2025/07/14165523/AI-nella-ristorazione-640x360.jpg 640w, https://img.digital4.biz/wp-content/uploads/2025/07/14165523/AI-nella-ristorazione-1024x576.jpg 1024w, https://img.digital4.biz/wp-content/uploads/2025/07/14165523/AI-nella-ristorazione-lq.jpg 30w" sizes="(max-width: 768px) 100vw, 768px" data-eio="l" />

ARTIFICIAL INTELLIGENCE
Intelligenza Artificiale nella ristorazione: come evolve la Customer Experience
15 Lug 2025
di Jonathan Azzopardi Frantz
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<img width="768" height="432" src="https://img.digital4.biz/wp-content/uploads/2025/02/24181701/branded-content-768x432.jpg" class="card-responsive-img fit-img" alt="branded content specchio" decoding="async" srcset="https://img.digital4.biz/wp-content/uploads/2025/02/24181701/branded-content-768x432.jpg 768w, https://img.digital4.biz/wp-content/uploads/2025/02/24181701/branded-content-1280x720.jpg 1280w, https://img.digital4.biz/wp-content/uploads/2025/02/24181701/branded-content-156x88.jpg 156w, https://img.digital4.biz/wp-content/uploads/2025/02/24181701/branded-content-1536x864.jpg 1536w, https://img.digital4.biz/wp-content/uploads/2025/02/24181701/branded-content-640x360.jpg 640w, https://img.digital4.biz/wp-content/uploads/2025/02/24181701/branded-content-1024x576.jpg 1024w, https://img.digital4.biz/wp-content/uploads/2025/02/24181701/branded-content.jpg 30w, https://img.digital4.biz/wp-content/uploads/2025/02/24181701/branded-content.jpg 1920w" sizes="(max-width: 768px) 100vw, 768px" data-eio="l" />

guide e how-to
Branded Content, cos’è e come farlo bene. Strategie e formati per un posizionamento del marchio innovativo e incisivo
07 Mar 2025
di Annalisa Casali
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<img width="768" height="432" src="https://img.digital4.biz/wp-content/uploads/2021/09/customer-experience-768x432.jpg" class="card-responsive-img fit-img" alt="customer experience" decoding="async" srcset="https://img.digital4.biz/wp-content/uploads/2021/09/customer-experience-768x432.jpg 768w, https://img.digital4.biz/wp-content/uploads/2021/09/customer-experience-156x88.jpg 156w, https://img.digital4.biz/wp-content/uploads/2021/09/customer-experience-1280x720.jpg 1280w, https://img.digital4.biz/wp-content/uploads/2021/09/customer-experience-640x360.jpg 640w, https://img.digital4.biz/wp-content/uploads/2021/09/customer-experience-lq.jpg 30w, https://img.digital4.biz/wp-content/uploads/2021/09/customer-experience.jpg 1920w" sizes="(max-width: 768px) 100vw, 768px" data-eio="l" />

Marketing Omnicanale
Customer Experience: cos’è, perché è strategica per le aziende e quali sono le tecnologie per migliorarla
04 Feb 2025
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<img width="768" height="512" src="https://img.digital4.biz/wp-content/uploads/2019/01/27140333/shutterstock_1860192544-768x512.jpg" class="card-responsive-img fit-img" alt="Marketing B2B" decoding="async" srcset="https://img.digital4.biz/wp-content/uploads/2019/01/27140333/shutterstock_1860192544-768x512.jpg 768w, https://img.digital4.biz/wp-content/uploads/2019/01/27140333/shutterstock_1860192544-1080x720.jpg 1080w, https://img.digital4.biz/wp-content/uploads/2019/01/27140333/shutterstock_1860192544-1620x1080.jpg 1620w, https://img.digital4.biz/wp-content/uploads/2019/01/27140333/shutterstock_1860192544-1536x1024.jpg 1536w, https://img.digital4.biz/wp-content/uploads/2019/01/27140333/shutterstock_1860192544-2048x1365.jpg 2048w, https://img.digital4.biz/wp-content/uploads/2019/01/27140333/shutterstock_1860192544-132x88.jpg 132w, https://img.digital4.biz/wp-content/uploads/2019/01/27140333/shutterstock_1860192544-1024x683.jpg 1024w, https://img.digital4.biz/wp-content/uploads/2019/01/27140333/shutterstock_1860192544-scaled-lq.jpg 30w" sizes="(max-width: 768px) 100vw, 768px" data-eio="l" />

Guida per i CMO
Marketing B2B, tutte le tendenze che spingono la trasformazione in chiave digitale
27 Gen 2025
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<img width="768" height="432" src="https://img.digital4.biz/wp-content/uploads/2022/10/digital-customer-experience-1-768x432.jpg" class="card-responsive-img fit-img" alt="digital customer experience" decoding="async" srcset="https://img.digital4.biz/wp-content/uploads/2022/10/digital-customer-experience-1-768x432.jpg 768w, https://img.digital4.biz/wp-content/uploads/2022/10/digital-customer-experience-1-1280x720.jpg 1280w, https://img.digital4.biz/wp-content/uploads/2022/10/digital-customer-experience-1.jpg 1920w, https://img.digital4.biz/wp-content/uploads/2022/10/digital-customer-experience-1-156x88.jpg 156w, https://img.digital4.biz/wp-content/uploads/2022/10/digital-customer-experience-1-1536x864.jpg 1536w, https://img.digital4.biz/wp-content/uploads/2022/10/digital-customer-experience-1-640x360.jpg 640w, https://img.digital4.biz/wp-content/uploads/2022/10/digital-customer-experience-1-lq.jpg 30w" sizes="(max-width: 768px) 100vw, 768px" data-eio="l" />

TREND
La Digital Customer Experience si fa strada anche nel B2B: risultati migliori per chi investe
17 Ott 2024
di Gaia Fiertler
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<img width="768" height="432" src="https://img.digital4.biz/wp-content/uploads/2024/07/23123354/DOPPELGANGER-768x432.jpg" class="card-responsive-img fit-img" alt="Doppelgänger" decoding="async" srcset="https://img.digital4.biz/wp-content/uploads/2024/07/23123354/DOPPELGANGER-768x432.jpg 768w, https://img.digital4.biz/wp-content/uploads/2024/07/23123354/DOPPELGANGER-1280x720.jpg 1280w, https://img.digital4.biz/wp-content/uploads/2024/07/23123354/DOPPELGANGER-156x88.jpg 156w, https://img.digital4.biz/wp-content/uploads/2024/07/23123354/DOPPELGANGER-1536x864.jpg 1536w, https://img.digital4.biz/wp-content/uploads/2024/07/23123354/DOPPELGANGER-640x360.jpg 640w, https://img.digital4.biz/wp-content/uploads/2024/07/23123354/DOPPELGANGER-1024x576.jpg 1024w, https://img.digital4.biz/wp-content/uploads/2024/07/23123354/DOPPELGANGER-lq.jpg 30w, https://img.digital4.biz/wp-content/uploads/2024/07/23123354/DOPPELGANGER.jpg 1920w" sizes="(max-width: 768px) 100vw, 768px" data-eio="l" />

SPONSORED STORY
Doppelgänger, l’E-Commerce & Digital Innovation Manager, Federico Dezi: «È dalla tecnologia che parte l’ottimizzazione della Customer Experience»
23 Lug 2024
di Sofia Ferrante
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<img width="768" height="432" src="https://img.digital4.biz/wp-content/uploads/2024/06/12124129/Immagine-2024-06-12-123946-768x432.jpg" class="card-responsive-img fit-img" alt="QC Terme" decoding="async" srcset="https://img.digital4.biz/wp-content/uploads/2024/06/12124129/Immagine-2024-06-12-123946-768x432.jpg 768w, https://img.digital4.biz/wp-content/uploads/2024/06/12124129/Immagine-2024-06-12-123946-156x88.jpg 156w, https://img.digital4.biz/wp-content/uploads/2024/06/12124129/Immagine-2024-06-12-123946-640x360.jpg 640w, https://img.digital4.biz/wp-content/uploads/2024/06/12124129/Immagine-2024-06-12-123946-1024x576.jpg 1024w, https://img.digital4.biz/wp-content/uploads/2024/06/12124129/Immagine-2024-06-12-123946-lq.jpg 30w, https://img.digital4.biz/wp-content/uploads/2024/06/12124129/Immagine-2024-06-12-123946.jpg 1081w" sizes="(max-width: 768px) 100vw, 768px" data-eio="l" />

Success Story
QC Terme adotta una piattaforma CRM per offrire ai suoi clienti experience personalizzate
13 Giu 2024
di Redazione Digital4Marketing 
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<img width="768" height="432" src="https://img.digital4.biz/wp-content/uploads/2018/10/customer-experience-768x432.jpg" class="card-responsive-img fit-img" alt="Definizione di customer experience e le 10 caratteristiche chiave" decoding="async" srcset="https://img.digital4.biz/wp-content/uploads/2018/10/customer-experience-768x432.jpg 768w, https://img.digital4.biz/wp-content/uploads/2018/10/customer-experience-156x88.jpg 156w, https://img.digital4.biz/wp-content/uploads/2018/10/customer-experience-1280x720.jpg 1280w, https://img.digital4.biz/wp-content/uploads/2018/10/customer-experience-640x360.jpg 640w, https://img.digital4.biz/wp-content/uploads/2018/10/customer-experience-lq.jpg 30w, https://img.digital4.biz/wp-content/uploads/2018/10/customer-experience.jpg 1920w" sizes="(max-width: 768px) 100vw, 768px" data-eio="l" />

Esperienza cliente
Customer Experience: una definizione che fa chiarezza e 10 passi per mettere in pratica le strategie Customer Centric
21 Mag 2024
di Redazione Digital4Marketing 
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