customer satisfaction

Software selection

Software Customer Satisfaction: guida alle piattaforme più avanzate per misurare e migliorare l’esperienza cliente

03 Lug 2025

<img width="768" height="432" src="https://img.digital4.biz/wp-content/uploads/2021/09/customer-experience-768x432.jpg" class="card-responsive-img fit-img" alt="customer experience" decoding="async" srcset="https://img.digital4.biz/wp-content/uploads/2021/09/customer-experience-768x432.jpg 768w, https://img.digital4.biz/wp-content/uploads/2021/09/customer-experience-156x88.jpg 156w, https://img.digital4.biz/wp-content/uploads/2021/09/customer-experience-1280x720.jpg 1280w, https://img.digital4.biz/wp-content/uploads/2021/09/customer-experience-640x360.jpg 640w, https://img.digital4.biz/wp-content/uploads/2021/09/customer-experience-lq.jpg 30w, https://img.digital4.biz/wp-content/uploads/2021/09/customer-experience.jpg 1920w" sizes="(max-width: 768px) 100vw, 768px" data-eio="l" />

Marketing Omnicanale
Customer Experience: cos’è, perché è strategica per le aziende e quali sono le tecnologie per migliorarla
04 Feb 2025
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<img width="768" height="432" src="https://img.digital4.biz/wp-content/uploads/2023/08/Relazione-con-i-clienti-768x432.jpg" class="card-responsive-img fit-img" alt="Relazione con i clienti: logo whatsapp" decoding="async" srcset="https://img.digital4.biz/wp-content/uploads/2023/08/Relazione-con-i-clienti-768x432.jpg 768w, https://img.digital4.biz/wp-content/uploads/2023/08/Relazione-con-i-clienti-1280x720.jpg 1280w, https://img.digital4.biz/wp-content/uploads/2023/08/Relazione-con-i-clienti.jpg 1920w, https://img.digital4.biz/wp-content/uploads/2023/08/Relazione-con-i-clienti-156x88.jpg 156w, https://img.digital4.biz/wp-content/uploads/2023/08/Relazione-con-i-clienti-1536x864.jpg 1536w, https://img.digital4.biz/wp-content/uploads/2023/08/Relazione-con-i-clienti-640x360.jpg 640w, https://img.digital4.biz/wp-content/uploads/2023/08/Relazione-con-i-clienti-lq.jpg 30w" sizes="(max-width: 768px) 100vw, 768px" data-eio="l" />

Trend
Come migliorare e innovare la relazione con i clienti con WhatsApp business
07 Set 2023
di Emanuele Villa
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<img width="768" height="432" src="https://img.digital4.biz/wp-content/uploads/2023/05/shutterstock_1889407900-1-1-1-768x432.jpg" class="card-responsive-img fit-img" alt="Strategie audio marketing" decoding="async" srcset="https://img.digital4.biz/wp-content/uploads/2023/05/shutterstock_1889407900-1-1-1-768x432.jpg 768w, https://img.digital4.biz/wp-content/uploads/2023/05/shutterstock_1889407900-1-1-1-1280x720.jpg 1280w, https://img.digital4.biz/wp-content/uploads/2023/05/shutterstock_1889407900-1-1-1.jpg 1920w, https://img.digital4.biz/wp-content/uploads/2023/05/shutterstock_1889407900-1-1-1-156x88.jpg 156w, https://img.digital4.biz/wp-content/uploads/2023/05/shutterstock_1889407900-1-1-1-1536x864.jpg 1536w, https://img.digital4.biz/wp-content/uploads/2023/05/shutterstock_1889407900-1-1-1-640x360.jpg 640w, https://img.digital4.biz/wp-content/uploads/2023/05/shutterstock_1889407900-1-1-1-lq.jpg 30w" sizes="(max-width: 768px) 100vw, 768px" data-eio="l" />

GUIDE E HOW-TO
Come utilizzare il Social Media & Web Listening per migliorare la strategia di marketing
01 Giu 2023
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<img width="768" height="432" src="https://img.digital4.biz/wp-content/uploads/2022/07/Pozzuoli-customer-experience-768x432.jpg" class="card-responsive-img fit-img" alt="Pozzuoli, concept di customer experience" decoding="async" srcset="https://img.digital4.biz/wp-content/uploads/2022/07/Pozzuoli-customer-experience-768x432.jpg 768w, https://img.digital4.biz/wp-content/uploads/2022/07/Pozzuoli-customer-experience-1280x720.jpg 1280w, https://img.digital4.biz/wp-content/uploads/2022/07/Pozzuoli-customer-experience.jpg 1920w, https://img.digital4.biz/wp-content/uploads/2022/07/Pozzuoli-customer-experience-156x88.jpg 156w, https://img.digital4.biz/wp-content/uploads/2022/07/Pozzuoli-customer-experience-1536x864.jpg 1536w, https://img.digital4.biz/wp-content/uploads/2022/07/Pozzuoli-customer-experience-640x360.jpg 640w, https://img.digital4.biz/wp-content/uploads/2022/07/Pozzuoli-customer-experience-lq.jpg 30w" sizes="(max-width: 768px) 100vw, 768px" data-eio="l" />

Intervista
Pozzuoli, SAP Italia: «La Customer Experience non è un'area di un business: è il business stesso»
27 Lug 2022
di Manuela Gianni
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<img width="768" height="432" src="https://img.digital4.biz/wp-content/uploads/2022/03/Employee-Experience-ideale-768x432.jpg" class="card-responsive-img fit-img" alt="Employee Experience ideale" decoding="async" srcset="https://img.digital4.biz/wp-content/uploads/2022/03/Employee-Experience-ideale-768x432.jpg 768w, https://img.digital4.biz/wp-content/uploads/2022/03/Employee-Experience-ideale-1280x720.jpg 1280w, https://img.digital4.biz/wp-content/uploads/2022/03/Employee-Experience-ideale.jpg 1920w, https://img.digital4.biz/wp-content/uploads/2022/03/Employee-Experience-ideale-156x88.jpg 156w, https://img.digital4.biz/wp-content/uploads/2022/03/Employee-Experience-ideale-1536x864.jpg 1536w, https://img.digital4.biz/wp-content/uploads/2022/03/Employee-Experience-ideale-640x360.jpg 640w, https://img.digital4.biz/wp-content/uploads/2022/03/Employee-Experience-ideale-lq.jpg 30w" sizes="(max-width: 768px) 100vw, 768px" data-eio="l" />

Lo studio
La perfetta Customer Experience comincia da una Employee Experience ideale
31 Mar 2022
di Patrizia Licata
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<img width="768" height="432" src="https://img.digital4.biz/wp-content/uploads/2019/10/employee-experience-768x432.jpg" class="card-responsive-img fit-img" alt="employee experience" decoding="async" srcset="https://img.digital4.biz/wp-content/uploads/2019/10/employee-experience-768x432.jpg 768w, https://img.digital4.biz/wp-content/uploads/2019/10/employee-experience-156x88.jpg 156w, https://img.digital4.biz/wp-content/uploads/2019/10/employee-experience-1280x720.jpg 1280w, https://img.digital4.biz/wp-content/uploads/2019/10/employee-experience-640x360.jpg 640w, https://img.digital4.biz/wp-content/uploads/2019/10/employee-experience-lq.jpg 30w, https://img.digital4.biz/wp-content/uploads/2019/10/employee-experience.jpg 1920w" sizes="(max-width: 768px) 100vw, 768px" data-eio="l" />

Guide e How-to
Employee experience: l’esperienza di lavoro “centrata sulla persona” esalta prestazioni e competitività aziendale
07 Feb 2022
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<img width="768" height="432" src="https://img.digital4.biz/wp-content/uploads/2021/10/wonderflow-768x432.jpg" class="card-responsive-img fit-img" alt="wonderflow" decoding="async" srcset="https://img.digital4.biz/wp-content/uploads/2021/10/wonderflow-768x432.jpg 768w, https://img.digital4.biz/wp-content/uploads/2021/10/wonderflow-156x88.jpg 156w, https://img.digital4.biz/wp-content/uploads/2021/10/wonderflow-1280x720.jpg 1280w, https://img.digital4.biz/wp-content/uploads/2021/10/wonderflow-640x360.jpg 640w, https://img.digital4.biz/wp-content/uploads/2021/10/wonderflow-lq.jpg 30w, https://img.digital4.biz/wp-content/uploads/2021/10/wonderflow.jpg 1920w" sizes="(max-width: 768px) 100vw, 768px" data-eio="l" />

Start up
Wonderflow, crescita vorticosa per i pionieri italiani dei Voice of the Customer Analytics
04 Ott 2021
di Manuela Gianni
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<img width="768" height="432" src="https://img.digital4.biz/wp-content/uploads/2019/04/service-management-768x432.jpg" class="card-responsive-img fit-img" alt="service management" decoding="async" srcset="https://img.digital4.biz/wp-content/uploads/2019/04/service-management-768x432.jpg 768w, https://img.digital4.biz/wp-content/uploads/2019/04/service-management-156x88.jpg 156w, https://img.digital4.biz/wp-content/uploads/2019/04/service-management-1280x720.jpg 1280w, https://img.digital4.biz/wp-content/uploads/2019/04/service-management-640x360.jpg 640w, https://img.digital4.biz/wp-content/uploads/2019/04/service-management-lq.jpg 30w, https://img.digital4.biz/wp-content/uploads/2019/04/service-management.jpg 1920w" sizes="(max-width: 768px) 100vw, 768px" data-eio="l" />

Gestione dei processi
Enterprise Service Management, come raggiungere l'eccellenza operativa e migliorare l'employee experience
17 Apr 2019
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