Infobip

SUCCESS STORY

Cofidis e il nuovo chatbot: il cliente è più soddisfatto se può gestire le sue richieste in autonomia

10 Gen 2024

<img width="768" height="432" src="https://img.digital4.biz/wp-content/uploads/2023/06/shutterstock_140282743-1-1-768x432.jpg" class="card-responsive-img fit-img" alt="Conversational Experience" decoding="async" srcset="https://img.digital4.biz/wp-content/uploads/2023/06/shutterstock_140282743-1-1-768x432.jpg 768w, https://img.digital4.biz/wp-content/uploads/2023/06/shutterstock_140282743-1-1-1280x720.jpg 1280w, https://img.digital4.biz/wp-content/uploads/2023/06/shutterstock_140282743-1-1.jpg 1920w, https://img.digital4.biz/wp-content/uploads/2023/06/shutterstock_140282743-1-1-156x88.jpg 156w, https://img.digital4.biz/wp-content/uploads/2023/06/shutterstock_140282743-1-1-1536x864.jpg 1536w, https://img.digital4.biz/wp-content/uploads/2023/06/shutterstock_140282743-1-1-640x360.jpg 640w, https://img.digital4.biz/wp-content/uploads/2023/06/shutterstock_140282743-1-1-lq.jpg 30w" sizes="(max-width: 768px) 100vw, 768px" data-eio="l" />

INTERVISTA
Conversational Experience al cuore dei nuovi modelli di fidelizzazione. Il valore di un’orchestrazione intelligente dei punti di contatto
15 Giu 2023
di Annalisa Casali
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<img width="768" height="432" src="https://img.digital4.biz/wp-content/uploads/2023/03/approccio-omnicanale-1-768x432.jpg" class="card-responsive-img fit-img" alt="approccio omnicanale concept" decoding="async" srcset="https://img.digital4.biz/wp-content/uploads/2023/03/approccio-omnicanale-1-768x432.jpg 768w, https://img.digital4.biz/wp-content/uploads/2023/03/approccio-omnicanale-1-1280x720.jpg 1280w, https://img.digital4.biz/wp-content/uploads/2023/03/approccio-omnicanale-1-156x88.jpg 156w, https://img.digital4.biz/wp-content/uploads/2023/03/approccio-omnicanale-1-1536x864.jpg 1536w, https://img.digital4.biz/wp-content/uploads/2023/03/approccio-omnicanale-1-640x360.jpg 640w, https://img.digital4.biz/wp-content/uploads/2023/03/approccio-omnicanale-1-lq.jpg 30w, https://img.digital4.biz/wp-content/uploads/2023/03/approccio-omnicanale-1.jpg 1921w" sizes="(max-width: 768px) 100vw, 768px" data-eio="l" />

La ricerca
Approccio omnicanale, i benefici del gestire in ottica unificata i diversi punti di contatto
30 Mar 2023
di Annalisa Casali
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<img width="1920" height="1080" src="https://img.digital4.biz/wp-content/uploads/2022/11/Salmoiraghi-e-Vigano-video.jpg" class="responsive-img" alt="Salmoiraghi &amp; Viganò screenshot" style="display: block;" decoding="async" srcset="https://img.digital4.biz/wp-content/uploads/2022/11/Salmoiraghi-e-Vigano-video.jpg 1921w, https://img.digital4.biz/wp-content/uploads/2022/11/Salmoiraghi-e-Vigano-video-1280x720.jpg 1280w, https://img.digital4.biz/wp-content/uploads/2022/11/Salmoiraghi-e-Vigano-video-156x88.jpg 156w, https://img.digital4.biz/wp-content/uploads/2022/11/Salmoiraghi-e-Vigano-video-768x432.jpg 768w, https://img.digital4.biz/wp-content/uploads/2022/11/Salmoiraghi-e-Vigano-video-1536x864.jpg 1536w, https://img.digital4.biz/wp-content/uploads/2022/11/Salmoiraghi-e-Vigano-video-640x360.jpg 640w, https://img.digital4.biz/wp-content/uploads/2022/11/Salmoiraghi-e-Vigano-video-lq.jpg 30w" sizes="(max-width: 1920px) 100vw, 1920px" data-eio="l" />					
Videointervista
Salmoiraghi & Viganò, il bot su WhatsApp fa il pieno di “like”22 Nov 2022
di Annalisa Casali
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<img width="768" height="432" src="https://img.digital4.biz/wp-content/uploads/2022/10/Strategia-omnicanale-2-768x432.jpg" class="card-responsive-img fit-img" alt="Strategia omnicanale concept" decoding="async" srcset="https://img.digital4.biz/wp-content/uploads/2022/10/Strategia-omnicanale-2-768x432.jpg 768w, https://img.digital4.biz/wp-content/uploads/2022/10/Strategia-omnicanale-2-1280x720.jpg 1280w, https://img.digital4.biz/wp-content/uploads/2022/10/Strategia-omnicanale-2-156x88.jpg 156w, https://img.digital4.biz/wp-content/uploads/2022/10/Strategia-omnicanale-2-1536x865.jpg 1536w, https://img.digital4.biz/wp-content/uploads/2022/10/Strategia-omnicanale-2-640x360.jpg 640w, https://img.digital4.biz/wp-content/uploads/2022/10/Strategia-omnicanale-2-lq.jpg 30w, https://img.digital4.biz/wp-content/uploads/2022/10/Strategia-omnicanale-2.jpg 1877w" sizes="(max-width: 768px) 100vw, 768px" data-eio="l" />

Sponsored Story
Strategia omnicanale, 4 consigli per una comunicazione efficace con i clienti di oggi
20 Ott 2022
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<img width="768" height="432" src="https://img.digital4.biz/wp-content/uploads/2022/09/App-brand-768x432.jpg" class="card-responsive-img fit-img" alt="App proprietarie brand concept" decoding="async" srcset="https://img.digital4.biz/wp-content/uploads/2022/09/App-brand-768x432.jpg 768w, https://img.digital4.biz/wp-content/uploads/2022/09/App-brand-1280x720.jpg 1280w, https://img.digital4.biz/wp-content/uploads/2022/09/App-brand.jpg 1920w, https://img.digital4.biz/wp-content/uploads/2022/09/App-brand-156x88.jpg 156w, https://img.digital4.biz/wp-content/uploads/2022/09/App-brand-1536x864.jpg 1536w, https://img.digital4.biz/wp-content/uploads/2022/09/App-brand-640x360.jpg 640w, https://img.digital4.biz/wp-content/uploads/2022/09/App-brand-lq.jpg 30w" sizes="(max-width: 768px) 100vw, 768px" data-eio="l" />

Sponsored Story
Le App proprietarie sono ormai fuori moda: è tempo di svuotare l'armadio
12 Set 2022
di Vittorio D’Alessio
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<img width="768" height="432" src="https://img.digital4.biz/wp-content/uploads/2022/06/app-conversazionali-768x432.jpg" class="card-responsive-img fit-img" alt="app conversazionali concept" decoding="async" srcset="https://img.digital4.biz/wp-content/uploads/2022/06/app-conversazionali-768x432.jpg 768w, https://img.digital4.biz/wp-content/uploads/2022/06/app-conversazionali-1280x720.jpg 1280w, https://img.digital4.biz/wp-content/uploads/2022/06/app-conversazionali.jpg 1920w, https://img.digital4.biz/wp-content/uploads/2022/06/app-conversazionali-156x88.jpg 156w, https://img.digital4.biz/wp-content/uploads/2022/06/app-conversazionali-1536x864.jpg 1536w, https://img.digital4.biz/wp-content/uploads/2022/06/app-conversazionali-640x360.jpg 640w, https://img.digital4.biz/wp-content/uploads/2022/06/app-conversazionali-lq.jpg 30w" sizes="(max-width: 768px) 100vw, 768px" data-eio="l" />

Customer Care
La nuova comunicazione con i clienti: l’importanza delle app conversazionali per fornire migliori CX
01 Lug 2022
di Fiorenza Polverino
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<img width="768" height="432" src="https://img.digital4.biz/wp-content/uploads/2022/06/robot-chatbot-768x432.jpg" class="card-responsive-img fit-img" alt="robot chatbot concept" decoding="async" srcset="https://img.digital4.biz/wp-content/uploads/2022/06/robot-chatbot-768x432.jpg 768w, https://img.digital4.biz/wp-content/uploads/2022/06/robot-chatbot-1280x720.jpg 1280w, https://img.digital4.biz/wp-content/uploads/2022/06/robot-chatbot.jpg 1920w, https://img.digital4.biz/wp-content/uploads/2022/06/robot-chatbot-156x88.jpg 156w, https://img.digital4.biz/wp-content/uploads/2022/06/robot-chatbot-1536x864.jpg 1536w, https://img.digital4.biz/wp-content/uploads/2022/06/robot-chatbot-640x360.jpg 640w, https://img.digital4.biz/wp-content/uploads/2022/06/robot-chatbot-lq.jpg 30w" sizes="(max-width: 768px) 100vw, 768px" data-eio="l" />

Sponsored Story
La nuova era dei chatbot: la tecnologia oggi è matura. Risposte immediate e sempre aggiornate
03 Giu 2022
di Redazione Digital4Marketing 
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<img width="768" height="432" src="https://img.digital4.biz/wp-content/uploads/2022/05/Comunicazione-omnicanale-768x432.jpg" class="card-responsive-img fit-img" alt="Comunicazione omnicanale concept" decoding="async" srcset="https://img.digital4.biz/wp-content/uploads/2022/05/Comunicazione-omnicanale-768x432.jpg 768w, https://img.digital4.biz/wp-content/uploads/2022/05/Comunicazione-omnicanale-1280x720.jpg 1280w, https://img.digital4.biz/wp-content/uploads/2022/05/Comunicazione-omnicanale.jpg 1920w, https://img.digital4.biz/wp-content/uploads/2022/05/Comunicazione-omnicanale-156x88.jpg 156w, https://img.digital4.biz/wp-content/uploads/2022/05/Comunicazione-omnicanale-1536x864.jpg 1536w, https://img.digital4.biz/wp-content/uploads/2022/05/Comunicazione-omnicanale-640x360.jpg 640w, https://img.digital4.biz/wp-content/uploads/2022/05/Comunicazione-omnicanale-lq.jpg 30w" sizes="(max-width: 768px) 100vw, 768px" data-eio="l" />

Sponsored Story
Comunicazione omnicanale: perché è un valore aggiunto per le aziende oggi
09 Mag 2022
di Patrizia Licata
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