fidelizzazione

Engagement

Gamification: che cos'è e quali sono le applicazioni e i casi di successo

02 Feb 2022

<img width="768" height="419" src="https://img.digital4.biz/wp-content/uploads/2020/10/contact-center-in-cloud-ok-768x419.jpg" class="card-responsive-img fit-img" alt="Customer service: come rivoluzionare l’esperienza del cliente e degli addetti al customer care" decoding="async" srcset="https://img.digital4.biz/wp-content/uploads/2020/10/contact-center-in-cloud-ok-768x419.jpg 768w, https://img.digital4.biz/wp-content/uploads/2020/10/contact-center-in-cloud-ok-1280x698.jpg 1280w, https://img.digital4.biz/wp-content/uploads/2020/10/contact-center-in-cloud-ok-1920x1047.jpg 1920w, https://img.digital4.biz/wp-content/uploads/2020/10/contact-center-in-cloud-ok-lq.jpg 30w, https://img.digital4.biz/wp-content/uploads/2020/10/contact-center-in-cloud-ok.jpg 1980w" sizes="(max-width: 768px) 100vw, 768px" data-eio="l" />

Customer Retention
Customer service: come rivoluzionare l’esperienza del cliente e degli addetti al customer care
27 Ott 2021
di Laura Zanotti
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<img width="768" height="425" src="https://img.digital4.biz/wp-content/uploads/2021/07/e-commerce-e-social-media-768x425.jpg" class="card-responsive-img fit-img" alt="E-commerce, il ruolo dei Social Media per aumentare i tassi di conversione" decoding="async" srcset="https://img.digital4.biz/wp-content/uploads/2021/07/e-commerce-e-social-media-768x425.jpg 768w, https://img.digital4.biz/wp-content/uploads/2021/07/e-commerce-e-social-media-1280x709.jpg 1280w, https://img.digital4.biz/wp-content/uploads/2021/07/e-commerce-e-social-media-lq.jpg 30w, https://img.digital4.biz/wp-content/uploads/2021/07/e-commerce-e-social-media.jpg 1911w" sizes="(max-width: 768px) 100vw, 768px" data-eio="l" />

Brand awareness
E-commerce, il ruolo dei Social Media per aumentare i tassi di conversione
12 Lug 2021
di Laura Zanotti
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<img width="768" height="432" src="https://img.digital4.biz/wp-content/uploads/2018/08/customer-experience-management-in-store-768x432.jpg" class="card-responsive-img fit-img" alt="customer experience management in store" decoding="async" srcset="https://img.digital4.biz/wp-content/uploads/2018/08/customer-experience-management-in-store-768x432.jpg 768w, https://img.digital4.biz/wp-content/uploads/2018/08/customer-experience-management-in-store-156x88.jpg 156w, https://img.digital4.biz/wp-content/uploads/2018/08/customer-experience-management-in-store-1280x720.jpg 1280w, https://img.digital4.biz/wp-content/uploads/2018/08/customer-experience-management-in-store-640x360.jpg 640w, https://img.digital4.biz/wp-content/uploads/2018/08/customer-experience-management-in-store-lq.jpg 30w, https://img.digital4.biz/wp-content/uploads/2018/08/customer-experience-management-in-store.jpg 1920w" sizes="(max-width: 768px) 100vw, 768px" data-eio="l" />

multicanalità
Customer experience management al centro della strategia di vendita
17 Mag 2020
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<img width="768" height="432" src="https://img.digital4.biz/wp-content/uploads/2020/02/customer-management-768x432.jpg" class="card-responsive-img fit-img" alt="customer management" decoding="async" srcset="https://img.digital4.biz/wp-content/uploads/2020/02/customer-management-768x432.jpg 768w, https://img.digital4.biz/wp-content/uploads/2020/02/customer-management-156x88.jpg 156w, https://img.digital4.biz/wp-content/uploads/2020/02/customer-management-1280x720.jpg 1280w, https://img.digital4.biz/wp-content/uploads/2020/02/customer-management-640x360.jpg 640w, https://img.digital4.biz/wp-content/uploads/2020/02/customer-management-lq.jpg 30w, https://img.digital4.biz/wp-content/uploads/2020/02/customer-management.jpg 1920w" sizes="(max-width: 768px) 100vw, 768px" data-eio="l" />

Gestione clienti
Customer Management, il futuro è l’Augmented Humanity: la persona al centro dell’ecosistema digitale
17 Feb 2020
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<img width="768" height="432" src="https://img.digital4.biz/wp-content/uploads/2019/07/digital-loyalty-768x432.jpg" class="card-responsive-img fit-img" alt="digital loyalty" decoding="async" srcset="https://img.digital4.biz/wp-content/uploads/2019/07/digital-loyalty-768x432.jpg 768w, https://img.digital4.biz/wp-content/uploads/2019/07/digital-loyalty-156x88.jpg 156w, https://img.digital4.biz/wp-content/uploads/2019/07/digital-loyalty-1280x720.jpg 1280w, https://img.digital4.biz/wp-content/uploads/2019/07/digital-loyalty-640x360.jpg 640w, https://img.digital4.biz/wp-content/uploads/2019/07/digital-loyalty-lq.jpg 30w, https://img.digital4.biz/wp-content/uploads/2019/07/digital-loyalty.jpg 1920w" sizes="(max-width: 768px) 100vw, 768px" data-eio="l" />

Engagement
Wycon Cosmetics, Experience Marketing e digital loyalty per coinvolgere le clienti
25 Lug 2019
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<img width="768" height="790" src="https://img.digital4.biz/wp-content/uploads/2018/02/mailup-sms-commerce-170227103841-768x790.jpg" class="card-responsive-img fit-img" alt="Fare leva sugli SMS per fidelizzare i clienti: il caso CVG Moda" decoding="async" srcset="https://img.digital4.biz/wp-content/uploads/2018/02/mailup-sms-commerce-170227103841-768x790.jpg 768w, https://img.digital4.biz/wp-content/uploads/2018/02/mailup-sms-commerce-170227103841-700x720.jpg 700w, https://img.digital4.biz/wp-content/uploads/2018/02/mailup-sms-commerce-170227103841-lq.jpg 30w, https://img.digital4.biz/wp-content/uploads/2018/02/mailup-sms-commerce-170227103841.jpg 778w" sizes="(max-width: 768px) 100vw, 768px" data-eio="l" />

Marketing
Fare leva sugli SMS per fidelizzare i clienti: il caso CVG Moda
27 Feb 2017
di Domenico Aliperto
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<img width="768" height="432" src="https://img.digital4.biz/wp-content/uploads/2015/02/crm1-768x432.jpg" class="card-responsive-img fit-img" alt="Come impostare un CRM nel rispetto delle normative vigenti" decoding="async" srcset="https://img.digital4.biz/wp-content/uploads/2015/02/crm1-768x432.jpg 768w, https://img.digital4.biz/wp-content/uploads/2015/02/crm1-156x88.jpg 156w, https://img.digital4.biz/wp-content/uploads/2015/02/crm1-1280x720.jpg 1280w, https://img.digital4.biz/wp-content/uploads/2015/02/crm1-640x360.jpg 640w, https://img.digital4.biz/wp-content/uploads/2015/02/crm1-lq.jpg 30w, https://img.digital4.biz/wp-content/uploads/2015/02/crm1-e1527860644682.jpg 1080w" sizes="(max-width: 768px) 100vw, 768px" data-eio="l" />

Marketing e trattamento dei dati personali
Come impostare un CRM nel rispetto delle normative vigenti
04 Feb 2015
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